Increase Document Efficiency for Productivity and Savings

Information is the lifeblood of business, but all too often the information we need for effective action is inaccessible, affecting everything from profit and cash flow to customer satisfaction and regulatory compliance.

IKON Professional Services delivers enterprise content management solutions to help streamline processes, improve productivity and reduce costs.

• IKON solutions are designed to integrate with your existing business processes and IT infrastructure
• We identify opportunities to improve processes, cut costs and increase efficiency
• Solutions are built on a best-in-class integrated software suite that works together with the most popular line of business packages

IKON employs hundreds of qualified consultants and certified solution analysts to help you select the right mix of products for your needs and implement and integrate the system with your existing processes and IT infrastructure.

IKON has developed a secure, open and easy to use solution especially for ATIP coordinators. IKON’s Efficiency Solution for ATIP is an electronic document imaging and management system that streamlines information collection, inspection, redaction, reporting and dissemination. More...

IKON has developed a fast, flexible and affordable approach to assess and implement invoice process automation. IKON’s Efficiency Solution for Payables lets you implement document management starting with your invoices and expand the system as necessary.

Orders, claims, and other business critical documents arrive in your mailroom to be sorted and delivered during the next mail run. If the recipient is busy, mail may not be examined until the next day. For higher approval, it may have to go through the same process again before action is taken. Furthermore, once in the system, only one person can access the file at a time unless multiple copies are made. Customer service teams have to log inquiries, search for documents and call customers back with answers. Manual processes are prone to errors, time delays, lost documents, and customer dissatisfaction - and are expensive.

Electronic document processes allow instant access to documents and files. Document management integrated with our line of business systems allows seamless transfer of data and images; index fields can be updated without key strokes; documents can be accessed via host or DM sessions; information is available from remote locations even when in use by others; workflows governed by rules can be triggered by data from line of business systems or by data extracted from documents using Optical Character Recognition (OCR); automated document output can be personalized for recipients and system admin features allow processes to be measured and improved.