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Service Request
WSR Canada Submission Form - English
Do you have Office or Production Equipment that needs repair? You can page a Service Technician directly!
This form is for service in Canada ONLY.
Requests may be submitted 24 hours a day, 7 days a week. Service Technicians will respond during normal weekday business hours 8am - 5pm.
For the quickest response, simply fill out the form below and click "Submit".
* denotes required field
Contact Information
Company Name:
* First Name:
* Last Name:
* Email:
* Verify Email:
* Phone:
-
-
Ext.
Equipment Information
* Equipment ID Number (EID):
EID is located on a red and black
sticker on the front of the machine.
EID format is:
5 digit alphanumeric (ie. JX425)
* Machine Status:
Select Status
Equipment is NOT working
Equipment is Working
* Problem Description:
Select Description
Accessory
Cannot Print
Cannot transmit/receive faxes
Error Code
Install/Deinstall/Retrofit
Jamming
No Power/Down
Noise/odor
Other
Poor Copy/Print Quality
Preventative Maintenance
Comments:
Please be brief, field accepts 26 characters.
Please have the specific details of your problem available when your IKON Service Technician calls.
Equipment Location
Location:
* Address 1:
Address 2:
* City:
* Province:
Select a Province
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territory
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon Territory
* Postal Code:
* Phone:
-
-
Ext.
Payment Information
Method of Payment:
IKON Service Contract
Purchase Order
PO#:
Other
NOTE: After your request has been received, an IKON Service Technician will contact you during normal business hours. Please have the specific details of your problem available when your IKON Service Technician calls.
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